Happy Customers

We love hearing from our customers

Feel free to email us or submit service requests through our review platform, LOOX, to share your impressions

A review form is automatically sent to all buyers 15 days after purchase, giving you a chance to share your thoughts on the jewellery you’ve received

We read every single review and make sure your feedback reaches the right people in our team

To protect your privacy and build trust, we only use the term "SHOPPER" or your initials when displaying reviews — this ensures compliance with data regulations while keeping the focus on your honest opinions

We encourage you to leave a review — whether positive or negative — for each product you purchase

Thank you so much for choosing to shine with us