HOW CAN WE HELP?

Feel free to browse all of our questions and answers, if you can’t find what your looking for contact us at galoreringss@gmail.com

We’re willing to help!

What types of rings do you offer?

Galore Ringss specialises in a diverse collection of elegant rings that combine romance and charm. Our offerings include unique designs such as the heart-shaped Forever Love Ring and the floral-inspired Silver Brilliance Ring, suitable for both special occasions and everyday wear.

Why is my card not working?

If your card payment is not working, it is usually due to your billing address not matching the card's registered address. Ensure the details match or try again with another card.

What is your return policy?

We have a 10-day return policy. Customers can request a return within 10 days of receiving their item, provided it is unworn, unused, and in its original packaging. A receipt or proof of purchase is also required for eligibility.

HOW CAN WE HELP?

Feel free to browse all of our questions and answers, if you can’t find what your looking for contact us at galoreringss@gmail.com

We’re happy to help!

How long does shipping take?

Shipping times vary based on location. In the United Kingdom, we offer free standard shipping, which typically takes 7-9 days. For international orders, shipping can take between 11-15 days, depending on the destination.

Do you offer free shipping?

Yes, we provide free shipping on all orders, both domestically and internationally, ensuring that our customers receive their purchases without additional shipping costs.

How can I contact customer service?

For any inquiries regarding our jewellery or other concerns, customers can reach us via email at galoreringss@gmail.com. We aim to respond within 12-24 hours.

What should I do if my item arrives damaged?

If your item is defective or damaged upon arrival, please inspect it immediately and contact us at galoreringss@gmail.com. We will evaluate the issue and work to resolve it promptly.

Can I exchange my ring for a different size or style?

While we do not offer direct exchanges, the fastest way to obtain a different size or style is to return the item you have and, once the return is accepted, make a separate purchase for the new item.

How long does it take to process a refund?

Refunds are typically processed within 10 business days after we receive and inspect the returned item. Please note that it may take additional time for your bank or credit card company to post the refund to your account.